Customer replies, product copy, pricing, invoices and first hires. 35 reviewed prompts for small business.
Writes a friendly message proposing a simple swap of promotion with a neighbouring business, plus a follow-up and an outline of the deal. Use when you want to share customers with a shop or trade next door.
Plans five to seven simple social posts for the week, mixing behind-the-scenes, products, tips and customer stories, with captions ready to use. Use on a Monday when you want to post regularly without thinking about it every day.
Turns your rough notes into a clear opening and closing checklist you can print and tick off, in a sensible order. Use when you train a new starter or want fewer jobs forgotten at the end of the day.
Turns your own rules about returns and refunds into a clear page customers can follow, with a short summary and steps. Use when you need a policy for your website, receipts or shop counter.
Writes a friendly, honest job ad for a shop, cafe, trade or service business: what the job is, hours, pay, who would fit and how to apply. Use when you need to hire one or two people quickly.
Writes the questions customers really ask, with short, friendly answers, from your own notes about prices, booking, opening hours and policies. Use when setting up or refreshing your website or booking page.
Writes a short public reply to an online review that thanks happy customers and handles unhappy ones calmly, with an offer to fix things privately. Use whenever a new review comes in on your listing or social page.
Writes a polite first reminder, a firmer second one and a final notice for an unpaid invoice, keeping the relationship intact. Use when an invoice is past due and you need to chase it.
Drafts plain-English terms for a small job or service covering what is included, price, payment, changes and cancellation. Use when you want something clear to send with a quote. Not legal advice.
Writes an honest, personal About page from your story and what you do, with a short version for social media. Use when your website needs an About page or yours feels stiff.
Writes the short and long descriptions, tagline and service list for your map, directory or social page listing, using the words local people search. Use when you set up or refresh an online listing.
