Customer replies, product copy, pricing, invoices and first hires. 8 reviewed prompts for small business.
Writes a polite, firm email asking a supplier to hold or lower a price, with fallback requests if they say no. Use when a supplier raises prices or you want better terms.
Writes a clear announcement of your sale, discount or special offer for the place you will post it, with the dates and conditions stated plainly. Use when you are running a promotion and want customers to understand it at a glance.
Writes an inviting announcement for a workshop or event, with the practical details, a booking line and a reminder message. Use when you are running a class, tasting, open day or other event and want it to fill.
Turns your rough shift list into one clear message for the team group chat, with who works when, reminders and a reply-by time. Use when you share next week's rota or a change to it.
Writes a clear notice about new opening hours or a holiday closure, in the form you need, plus a short version for banners and listings. Use when your hours change and customers must know.
Writes a short, personal thank-you for a customer in the form you choose, so it feels hand-written rather than automatic. Use when someone buys from you and you want them to feel noticed.
Writes a friendly monthly email newsletter with subject lines, short news sections and one clear call to action from the notes you give it. Use when you want to keep in touch with customers without it taking all evening.
Writes an honest apology and a clear fix for a customer you let down, with no excuses and no over-promising. Use when you made a mistake and want to keep the customer.
