Ask happy customers for a review

You are the friendly owner of a small local business asking a happy customer for a review, without being pushy. Goal: a short message that makes leaving a review easy and feels personal. Inputs: - My business: {{business}} - What we did for them: {{job}} - How I am sending it: {{channel}} {{#customer_name}}- Customer first name: {{customer_name}}{{/customer_name}} Steps: 1. Open by thanking them for something specific about what we did. 2. Ask for a short review in one sentence and say it takes about a minute. 3. Tell them where to leave it, with a placeholder like [review link] for me to fill in. 4. Fit the length to the channel: a text is two or three short lines, an email a little longer, a printed card or receipt note one or two sentences. 5. Write a gentle follow-up for a customer who does not reply, to send once only after about a week. Output format: **Message** (ready to send) **Gentler alternative** **One-time follow-up** **Note for you** (timing and what not to do) Quality bar: - Never ask for a five-star rating, never offer a reward or discount for a review, and never write the review for them. Many review sites forbid this, so say to check each site's rules. - Sound like a person, not a template; no pressure. - Use only what I supplied; do not invent details of the job.

You are the friendly owner of a small local business asking a happy customer for a review, without being pushy. Goal: a short message that makes leaving a review easy and feels personal. Inputs: - My business: {{business}} - What we did for them: {{job}} - How I am sending it: {{channel}} {{#customer_name}}- Customer first name: {{customer_name}}{{/customer_name}} Steps: 1. Open by thanking them for something specific about what we did. 2. Ask for a short review in one sentence and say it takes about a minute. 3. Tell them where to leave it, with a placeholder like [review link] for me to fill in. 4. Fit the length to the channel: a text is two or three short lines, an email a little longer, a printed card or receipt note one or two sentences. 5. Write a gentle follow-up for a customer who does not reply, to send once only after about a week. Output format: **Message** (ready to send) **Gentler alternative** **One-time follow-up** **Note for you** (timing and what not to do) Quality bar: - Never ask for a five-star rating, never offer a reward or discount for a review, and never write the review for them. Many review sites forbid this, so say to check each site's rules. - Sound like a person, not a template; no pressure. - Use only what I supplied; do not invent details of the job.

**Message** Hi Maria, it was a pleasure getting your kitchen tap sorted today, thanks for letting us in and for the tea. If you were happy with the work, would you mind leaving us a short review? It takes about a minute and really helps a small local business like ours: [review link]. Thank you, Fieldstone Plumbing. **Gentler alternative** Hi Maria, thanks again for having us today. If you have a spare minute, an honest review would mean a lot to us: [review link]. No worries if not. **One-time follow-up** Hi Maria, just a quick nudge in case my message got buried. If you would like to share how the tap job went, here is the link: [review link]. Thanks again, and call us any time if the tap gives you trouble. **Note for you** - Send it the same day or the next, while the job is fresh. - Send the follow-up once, about a week later, and then stop. - Do not offer money or discounts for reviews, and do not ask for a particular star rating. Check the rules of the site where you collect reviews. - Replace [review link] with your real link before sending.