Customer replies, product copy, pricing, invoices and first hires. 4 reviewed prompts for small business.
Drafts a clear, polite email to a supplier about a late delivery, wrong item, price change or a new request, stating what you need and by when. Use when something with a supplier needs sorting in writing.
Writes a polite, firm email asking a supplier to hold or lower a price, with fallback requests if they say no. Use when a supplier raises prices or you want better terms.
Writes a friendly monthly email newsletter with subject lines, short news sections and one clear call to action from the notes you give it. Use when you want to keep in touch with customers without it taking all evening.
Writes an honest apology and a clear fix for a customer you let down, with no excuses and no over-promising. Use when you made a mistake and want to keep the customer.
