27 reviewed prompts.
Drafts a short, easy-to-say-yes message asking a former manager or colleague to be your reference, with the details they need. Use when an application or offer asks for referees.
Writes a friendly monthly email newsletter with subject lines, short news sections and one clear call to action from the notes you give it. Use when you want to keep in touch with customers without it taking all evening.
Writes an honest apology and a clear fix for a customer you let down, with no excuses and no over-promising. Use when you made a mistake and want to keep the customer.
