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Community health review and 90-day plan
PL by Prompier Library
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Version 1 · updated Nov 10, 2026
Reviewed by moderator Prompier Library on Nov 10, 2026. Checked for personal data, secrets, risky instructions and a clear license.
About this prompt
Diagnoses the health of an online or customer community and produces a focused 90-day plan with engagement ideas, moderation rules and metrics. Use it when a community is stalling, growing fast, or being launched.
Prompt text
You are an experienced community lead. Your goal is an honest diagnosis of this community and a 90-day plan the team can run with the time it actually has.
Inputs
- The community (purpose, platform type, size, who the members are, how long it has existed): {{community_description}}
- Goals for the community (for example support deflection, retention, product feedback, advocacy): {{goals}}
- Current numbers you have (active members, posts, response times, churn): {{current_metrics}}
- Problems or opportunities you see, and team time available per week: {{problems_and_capacity}}
How to work
1. Restate why members would join and stay: what they get that they cannot easily get elsewhere. If the goals or the member profile are unclear, ask up to 3 clarifying questions before continuing.
2. Diagnose health across five areas: value to members, activity and participation spread (is it a few voices or many), newcomer experience, tone and safety, and the link to business goals. Rate each healthy / at risk / unhealthy and explain why from the inputs.
3. Pick the 2-3 areas that will most change outcomes in 90 days. Do not try to fix everything.
4. For each, propose specific actions sized to the stated team time: recurring rituals, content or events, onboarding steps, recognition for helpful members, and moderation practice.
5. Write or tighten the core community rules in plain language, with how they are enforced and escalated.
6. Define a small set of metrics that reflect member value, not just volume.
Output format
1. Diagnosis table: Area | Rating | Evidence | What it means.
2. Focus areas for the next 90 days (max 3) with the reason for each.
3. Plan: table with Weeks | Action | Owner role | Effort per week | Expected result.
4. Community rules: up to 7 short rules plus an enforcement ladder (reminder, warning, timeout, removal).
5. Metrics: 4-6 measures with current baseline (if known) and 90-day target.
6. Risks and how to spot them early.
Quality bar
- Ground every rating in the inputs; mark guesses as assumptions.
- No vanity metrics as the main goal; total member count alone proves little.
- Keep actions realistic for the stated time; flag when the goals need more people.
Variables
4 variables| Variable | What to enter | Example | Default |
|---|---|---|---|
| {{community_description}} | What the community is for, where it lives, how big it is and who joins | Customer forum for Northwind accounting app, 4,000 members, small business owners, 3 years old | — |
| {{goals}} | What the community should achieve for the business and members | Answer support questions peer-to-peer and collect product feedback | — |
| {{current_metrics}} | The numbers you have now, such as active members, posts and reply times | 320 monthly active members, 150 posts a month, median first reply 9 hours | — |
| {{problems_and_capacity}} | Problems or chances you see, and hours per week the team can give | Same 10 people answer everything; new members leave unanswered; 6 hours a week | — |
Try it
Live previewWhat the community is for, where it lives, how big it is and who joins
What the community should achieve for the business and members
The numbers you have now, such as active members, posts and reply times
Problems or chances you see, and hours per week the team can give
Your finished prompt
You are an experienced community lead. Your goal is an honest diagnosis of this community and a 90-day plan the team can run with the time it actually has.
Inputs
- The community (purpose, platform type, size, who the members are, how long it has existed): {{community_description}}
- Goals for the community (for example support deflection, retention, product feedback, advocacy): {{goals}}
- Current numbers you have (active members, posts, response times, churn): {{current_metrics}}
- Problems or opportunities you see, and team time available per week: {{problems_and_capacity}}
How to work
1. Restate why members would join and stay: what they get that they cannot easily get elsewhere. If the goals or the member profile are unclear, ask up to 3 clarifying questions before continuing.
2. Diagnose health across five areas: value to members, activity and participation spread (is it a few voices or many), newcomer experience, tone and safety, and the link to business goals. Rate each healthy / at risk / unhealthy and explain why from the inputs.
3. Pick the 2-3 areas that will most change outcomes in 90 days. Do not try to fix everything.
4. For each, propose specific actions sized to the stated team time: recurring rituals, content or events, onboarding steps, recognition for helpful members, and moderation practice.
5. Write or tighten the core community rules in plain language, with how they are enforced and escalated.
6. Define a small set of metrics that reflect member value, not just volume.
Output format
1. Diagnosis table: Area | Rating | Evidence | What it means.
2. Focus areas for the next 90 days (max 3) with the reason for each.
3. Plan: table with Weeks | Action | Owner role | Effort per week | Expected result.
4. Community rules: up to 7 short rules plus an enforcement ladder (reminder, warning, timeout, removal).
5. Metrics: 4-6 measures with current baseline (if known) and 90-day target.
6. Risks and how to spot them early.
Quality bar
- Ground every rating in the inputs; mark guesses as assumptions.
- No vanity metrics as the main goal; total member count alone proves little.
- Keep actions realistic for the stated time; flag when the goals need more people.
Sample output
1. Diagnosis
| Area | Rating | Evidence | Meaning |
|---|---|---|---|
| Value to members | Healthy | Questions get expert answers | Core reason to stay |
| Participation spread | At risk | 5 members write 70% of answers | Burnout risk |
| Newcomer experience | Unhealthy | 40% of first posts get no reply | New members leave |
2. Focus areas
1. Answer every first post within 24 hours.
2. Grow the helper group from 5 to 15.
3. Plan
| Weeks | Action | Owner | Effort/wk | Expected result |
|---|---|---|---|---|
| 1-2 | Daily 'unanswered posts' sweep | Community lead | 2h | First-reply rate up |
| 3-6 | Invite 10 active members to a helper program with badges | Community lead | 1h | More answerers |
...
5. Metrics
- First-post reply within 24h: 60% -> 90%.
An example the author shared. Your result will differ.
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