Customer replies, product copy, pricing, invoices and first hires. 3 reviewed skills for small business.
Running a small business means being the marketer, the customer service team and the bookkeeper in the same day. The prompts and skills here help with the writing that eats your evenings: replying to reviews, describing what you sell, explaining a price rise, chasing an overdue invoice and writing a first job ad. Give them the real facts, keep promises realistic, and check local rules before you send anything about pay or payment terms.
Drafts quick, warm replies to everyday customer messages such as booking requests, price questions, complaints and thank-yous, in a small business owner's own voice. Use when messages pile up in your inbox, chat or social accounts.
Builds a day-by-day onboarding checklist for your first employee, covering paperwork, training and a warm start. Use when you are about to hire your first person and want nothing forgotten.
Gives the steps and wording for answering a late cancellation or a missed appointment calmly, fairly and with a way to rebook. Use when a customer cancels late or does not turn up.
