Customer support skills

Replies, macros, escalations and help articles. 1 reviewed skill for customer support.

Prompts and skills Prompts Skills Apps All tags support communication plain-language quality replies tone 4 stars and up Has variables

Approved Skill

Live chat reply templates by situation

Teaches how to write short, warm live chat replies for common situations: greeting, gathering details, waiting, saying no, bugs, anger and hand-offs. Use when drafting or improving a live chat reply.

Customer supportsupportreplies

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